Patient Rights

Patient rights In Texas are our priority. Individuals visiting Beaumont Emergency Hospital are entitled to certain rights and protections under both state and local laws, emphasizing the importance of patient-centered care. State law ensures that patients have the right to receive medically necessary care without discrimination based on race, ethnicity, religion, or financial status. Additionally, patients in Texas have the right to make informed decisions about their medical treatment, including the right to refuse treatment and be informed of the potential risks and alternatives. It is crucial for patients to be aware of their rights, such as the right to privacy and confidentiality, timely access to emergency services, and the right to receive understandable and detailed explanations of their medical condition and treatment options and billing. These legal provisions collectively aim to safeguard the dignity, autonomy, and well-being of individuals seeking emergency medical care in Texas hospitals.

Patient Advocacy

Quality health care is our priority, and we tirelessly review ways to improve our patient care. If you have a concern about your care, please contact our patient advocate 832-653-3200

Patient Concerns

Beaumont Emergency Hospital Patient Advocate

if you have a concern about your care at Beaumont Emergency Hospital, please call us at 832-653-3200 and request to speak with a patient advocate.

External Resources

You may also contact any of external resources below to file a complaint.

CMS Region 6 Quality of Care Complaints – Customer Service

Center for Medicare & Mediaid Services
1301 Young St., Suite 714, Dallas, TX 75202
214-767-6423

Center for Improvement in Healthcare Quality

Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540
Attn: Chief Executive Officer
512-661-2813
https://cihq.org/acc-complaint.asp